samsung soundbar remote volume control not working

You want to find a range that allows you to use the TV remote for the volume most of the time, and this usually means setting the soundbar at somewhere between 50-80% of its maximum volume output. How To Fix A Kenmore Series 80 Washer That Leaks Water, 100 Kitchen Design Ideas To Inspire Create The Perfect Cooking Space, 6 Ways To Fix Whirlpool Dishwasher That Will Not Drain, How To Fix Christmas Lights Not Turning On Outside, 5 Ways To Troubleshoot A Chest Freezer Not Freezing, Samsung Ice Maker Freezing Up How To Force Defrost Mode Fd, Comfee Washing Machine Setup And Errors Codes. Insert the batteries again and close the battery compartment cover.

Otherwise, use the menu on your VIZIO remote and go to System > CEC, then change the setting to Disabled, Enabled, or ARC only, based on your needs. Whether you are using an optical or HDMI ARC connection, you should have been provided the correct cable with your soundbar from the soundbar manufacturer. After that, plug it in again and see if the remote works.

Here's one example on Samsung's community site. Can I Transport A Washing Machine On Its Side When Moving? Daewoo Refrigerator Error Codes How To Fix? You must click and hold power and volume buttons on your remote for a few seconds. My SAMSUNG QN55Q90TAF suddenly showed mute in the upper right part of the TV screen and I cannot get the TV to unmute. Lately, we have been primarily focused on files and file extensions. A forum where Apple customers help each other with their products. Delete every app except the ones you regularly use. To use the Bluetooth wireless connection, youll want to go to TV settings > Sound > Sound Out, then click LG Sound Sync (Wireless). How do I adjust the volume on my Samsung subwoofer? However, Sony support notes that when using an optical cable, functions that require an HDMI connection like power interlock and volume cant be controlled with the TV remote. I have tried resetting the audio and no change.

Azanella, May 21, 2022 8:10 PM in response to @Anthony, User profile for user:

These apps take up memory and cause the TV to have issues. I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). For quick reference: Apr 6, 2022 4:23 PM in response to bgmeek Information contained within is researched and backed by experienced DIY technicians. In response to bgmeek. After doing this, go back to System on the main settings menu, then go to CEC. However, no matter how reliable this brand is, we can imagine the frustration when you suddenly find your Samsung soundbar remote not working. I had found the thread via Google search and I suppose it was referencing this post on the second page that includes the following: Oh my god it's not just me! When encountering issues with any electronic device. If you want some more instruction on this, we have a special guide put together just for figuring out a Bluetooth to Soundbar connection. The volume on my Samsung tv when turning up no matter the number automatically turns back down to zero. May 23, 2022 1:08 PM in response to mikereed36 Willie Greer is the founder of The Product Analyst. And I do not want to factory reset the unit. To accomplish this, ensure that the soundbar must have its power turned on. soundbar envolvente q950t qled All of the setups are the same as the instructions listed above. When using the HDMI connection, youll find the HDMI2 (ARC) input on your Panasonic TV.

With a digital optical connection to the soundbar from your Samsung TV, hold the left direction on the Samsung TV remotes direction pad to activate or deactivate Auto Power Link, which only works with an optical connection. In response to baeda_. Notify me of follow-up comments by email. I really dont like Samsung and I tend to blame them first, but as I kept my soundbar from going online and updating the issue has to be on the Apple side. No updates installed on the soundbar in the meantime, May 23, 2022 10:41 AM in response to baeda_ Check out your TV and soundbar to see the type of inputs you have available. AC Not Cooling? What is the code for the universal remote? Besides all that, sound settings could also prevent the remote control from working. I have a Samsung 6 series {49}? OPT. mikereed36, May 22, 2022 11:05 PM in response to Azanella, May 22, 2022 11:05 PM in response to @Anthony, May 23, 2022 9:02 AM in response to mikereed36, May 23, 2022 10:57 AM in response to bgmeek, May 23, 2022 10:41 AM in response to baeda_, May 23, 2022 1:08 PM in response to mikereed36, May 23, 2022 1:19 PM in response to bgmeek, Jun 1, 2022 1:29 AM in response to baeda_, Jun 1, 2022 8:34 AM in response to mikereed36, call (Source) button for more than 5 seconds. If you have any trouble, check out Panasonics support page here. When utilizing HDMI ARC to connect to your Hitachi Roku TV remote, youll want to head to TV settings > Audio > Audio Preferences.

While each TV brands method of connecting to and controlling your soundbar is slightly different, its fairly straightforward to connect the two. Ive got the same issue. The problem is persistent and doesnt go away after a restart unfortunately. How do I control the volume on my Samsung soundbar? I do not want to reset the smart hub and the hassle of going back and reconfiguring all the info. When using an optical connection, the setup is the same as the instructions above. With both methods, use the respective cables to connect the TV and soundbar, and change your soundbars source to D.IN. May 21, 2022 8:10 PM in response to @Anthony Luckily any HDMI cable sporting the 2.0 standard or further will work, but some listings on Amazon reassuringly call out the ARC capability right in the listing, like the AmazonBasics Premium HDMI Cable. If asked, place your remote on top of Apple TV to complete pairing. We still advise you to perform the initial troubleshooting before going into specific steps.

@Anthony. So, replacing the batteries in your remote, resetting the smart hub, turning off auto run on the smart hub, or holding down both the DOWN and PAUSE buttons simultaneously until a message appears with REMOTE LEARNED are just a few options for resolving this Samsung TV sound/volume control issue. I never pretend that the ATV devices are bug free, but from what I've read in this thread describing issues seen elsewhere, it seems this "can't turn down the volume" issue is more common on Samsung soundbars. How To Correctly Install Batteries In Battery Operated Devices? Your remote will only work if the soundbar is properly connected to the TV, so youd have to ensure that all cables are in good condition and plugged in properly. Ensure the TV Settings are Correctly Programmed. What Is Drying Time For Exterior Latex Paint Before Rain? Reset the audio settings in the menu to be sure speakers on TV are ON. You can prevent this by going to the Smart Hub Panel and selecting the Sound option.

Universal Air Conditioner Remote Control Codes, Refrigerator Temperature Control Dial - What Do The Numbers Relate To? Categories Cables, How-to-Guides, Soundbar, Television, How to Get Sound from a Projector to Speakers. This DIY "Do it Yourself" website was created by maintenance professionals and home renovating experts. As you can see, controlling your soundbar with your TV remote is a fairly straightforward process. When using an optical cable, theres a small chance that the Television will know to use the soundbar automatically, but its more likely that youll have to go find the Televisions speaker selection menu and change it as described above. Any suggestions? I began working for an A/V installation company years ago and realized my passion for home theaters! So before panicking, try replacing the batteries with new ones and see if thats the issues cause. For Android TV models, refer to the How do I power reset my Android TV article. How To Fix Your Samsung TV When Volume Doesnt Work Or Gets Stuck? Normal HDMI devices reset their bindings when unplugging the HDMI cable while both devices are active, but I don't think this will help. 4 Reasons A Dryer Wont Heat Or Wont Dry, What Should I Do When My Washing Machine Will Not Drain, How To Fix Dishwasher Grit After a Wash Cycle. MORE TV HELP: No Sound From Speakers TV Will Not Turn ON How To Fix A TV Remote Control How To Reset A TV Remote Control TV Does Not Recognize HDMI Cable TV Not Casting Can I Wall Mount My TV To One Studif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'removeandreplace_com-banner-1','ezslot_23',637,'0','0'])};if(typeof __ez_fad_position!='undefined'){__ez_fad_position('div-gpt-ad-removeandreplace_com-banner-1-0')}; Are you having volume/sound or remote control problems with your Samsung TV? Same issue, even though that 1st Gen ATV has never seen my Samsung setup.

document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); This site uses Akismet to reduce spam. At this point I assume Apple will need to update something in the Apple TV as that appears to me to be the only variable in my setup that could have changed recently (Apple TV is set to auto-install updates and both my TV and Soundbar havent had their software or firmware updated since at least last year).

And if youre wondering if you have to have an HDMI Arc cable (as opposed to any old HDMI cable you have lying around like directional cables) the answer is yes! Does the problem go away for a while after a soundbar restart? Trying the above suggestions should get your Samsung TV to control the volume.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'removeandreplace_com-medrectangle-4','ezslot_4',635,'0','0'])};if(typeof __ez_fad_position!='undefined'){__ez_fad_position('div-gpt-ad-removeandreplace_com-medrectangle-4-0')}; Another issue is the problem could be too many downloaded apps.

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For more information, visit Samsung support. To control the Soundbar with your smart device and the Samsung Audio Remote app. I've never had any problem with my ATV4K connected to a Sony soundbar & LG TV. Apr 6, 2022 6:53 PM in response to @Anthony Choosing any of the IR options results in losing volume control functionality via iOS Apple TV remote, reset to factory Soundbar, Apple TV and LG TV. In response to @Anthony. See video below for help, Samsung Televisions Low Or No Sound from TV.

Checking the battery levels is a no-brainer, but its also wise to check if any furniture is blocking ports on the soundbar and TV. Required fields are marked *. Through this, the remaining power in the device will be drained. If the volume on your Samsung TV does not respond or is stuck and volume cannot be raised or lowered, try these troubleshooting methods:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'removeandreplace_com-medrectangle-3','ezslot_2',634,'0','0'])};if(typeof __ez_fad_position!='undefined'){__ez_fad_position('div-gpt-ad-removeandreplace_com-medrectangle-3-0')}; Samsung TV Volume Stuck or Not Working PROBLEM SOLVED. I also want to note that the mute and unmute function on the ATV4K remote works as well. I am able to increase the volume on my sound bar using the ATV4K remote, and with my iPhone via the remote app, but I am unable to decrease the volume.

Plug in the cable to your soundbar and your TV.

1. Panasonic TVs can also connect to your soundbar for controls through the HDMI or digital optical connection. My Apple TV is connect via HDMI to LG CX and my LG CX is connected via hdmi eARC to a Samsung Q950a volume down function via Apple TV remote not working. If your remote isnt responding even with your soundbar, you must turn off the audio device on its power button.

Open the battery compartment cover and remove the batteries. Use the TV remote to navigate to Settings, select Sound, and then select Sound Output on your Samsung TV. 10 Issues That Cause A Lawnmower To Randomly Cut Out. Cast Not Working. Heres a breakdown of what you need to do to control a soundbar with your TV remote. May 23, 2022 9:02 AM in response to mikereed36

Connect the cable to the TVs HDMI IN (ARC). If you want an audio system upgrade, its not a secret that most audiophiles would recommend buying Samsung products. The Samsung article from bgmeek was not helpful nor relevant.

This sort of partial function usually indicates the remote needs to be reset, then paired again with the ATV4K. On this same list, you should see an option for HDMI Arc or something similar. In response to baeda_. To do so, press the POWER button, mute the television, press 8-2-4 on the remote control, and then press the power button once more. You only need to make the connection to your TV and adjust your settings and sound as necessary. Toilet Seat Sizes and Replacement Round or Elongated? Samsung Refrigerator Not Making Ice What Could Be Wrong and How to Fix It? After your optical cable is connected to both your soundbar and TV, you will go to the TV settings, turn off the TV speaker, and change the source to Optical. Now, using your soundbars remote (or on the soundbar itself), find the Source or Input button. For the best audio possible, you can also change the Digital Audio Out. 7 Reasons Why Your Air Conditioner Is Not Cold. Now you can use your TV remote to adjust volume and mute the soundbar. It did work perfectly until tvOS 15.3 or .4 came out. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of

I got the exact same issue with the Samsung Q900A Soundbar and the Samsung Q95A TV. In response to mikereed36. After connecting via HDMI ARC, use your remote to navigate to: Home > Settings > System > Control other devices (CEC) > HDMI ARC. TV Not Recognizing HDMI Connection No Image Appears On Television, 100 Patio Design Ideas For Your Outdoor Space. To power cycle your remote, you must remove its batteries and press any buttons for at least five minutes. To prevent them from operating independently, go to General -> Intelligent Mode Settings and turn off the settings. You can only release once the ID set message appears.

It will cause some remote issues, so carefully hold your thumb down the stuck area and push to the remotes edge to remove the cover without damaging it. Please leave a comment below and someone can assist you. By doing this, your smart TV will recognize the audio device as its main sound source. How To Fix A Gas Stove That Wont Light After Spilling Water On It. And if you want to expand your sound system, check out our other resources on 6 ways you can make your soundbar sound better and adding surround sound to a soundbar. You can do this by their separate remotes or on using the buttons on the devices themselves. Although an optical connection is an option, the preferred, easiest way to do it is through an HDMI ARC connection. 4 digit codes for GE Universal remote controls (DVD Players). How To Set Up A Universal Remote Control Step By Step, 8 Reasons A Blu-Ray Player Is Not Working How To Fix Guide.

Choose a Soundbar with Adequate Speaker Channels. Press and hold the Power button for three seconds. If so, theres some more discussion about that in another one of our articles. And does not matter what channel we are on. Grab your TVs remote and explore the audio settings. From there, you can click on the Input Select option and see if your device is listed on the available connections. Ive seen some devices break CEC into several options On the ATV4K its just Settings > Remotes and Devices > HOME THEATER CONTROL: Control TVs and Receivers = On (Im pretty sure youve got this already:-). I agree. Look at the display on your soundbar to adjust the input to OPTICAL or an abbreviated version i.e. To accomplish this, ensure that the soundbar must have its power turned on. is always an option. however current setting is set to auto (receiver via HDMI) this option only appears as auto and not listed as an option in the drop down. Turn on the soundbar and set the Source to D.IN. In response to mikereed36. Hi! If you are experiencing sound or volume problems with your Samsung TV, there are a few things that you can try. We recommend exploring the TVs configuration and finding the Output Audio Device feature to resolve this issue. Wait for around 10 or 15 minutes before assembling it back to accomplish a proper hard reset. Apr 3, 2022 11:05 PM in response to @Anthony, Apr 6, 2022 4:23 PM in response to bgmeek, Apr 6, 2022 6:53 PM in response to @Anthony, May 13, 2022 12:25 PM in response to @Anthony, May 14, 2022 1:23 AM in response to @Anthony, User profile for user: It sounds to me that this is an issue with Apple TV and Samsung Soundbars. Very strange issue.

I have a Sharp LC-42D665U TV which is about 14 years old. Using a Digital Fiber Optical Cable (which Ill just refer to as optical cable in the rest of the article), you will want to locate the DIGITAL AUDIO OUT (OPTICAL) or DIGITAL OPTICAL OUT on the back of your TV and the DIGITAL AUDIO IN (OPTICAL) or OPTICAL IN on the back of your soundbar. The same process applies when youre resetting a Samsung TV. To save you from wasted time, our engineers listed all possible troubleshooting fixes when you encounter this issue. May 14, 2022 1:23 AM in response to @Anthony I was convinced when I saw version 15.5.1 that Apple for sure patched this issue, but nope! For an optical connection on the VIZIO TV, the port may be called S/PDIF, and for an HDMI ARC connection, use HDMI 1, which is the ARC port. All else fails, give Apple Support a call and heres their recommended reading: If you can't control your TV or receiver with your Apple TV Remote - Apple Support. We aim to always deliver relevant and engaging content where facts and information provided is checked and rechecked for accuracy. When connecting through ARC, your TV may automatically recognize your connection after inserting the cable. If you recently got a soundbar, or youre simply wanting to streamline your current soundbar/TV connection, controlling both your TV and soundbar with one remote is ideal. Dyson Cordless Vacuum Has Flashing Lights What Does It Mean? Did you ever find a solution for this?

After connections have been made and settings have been adjusted, you may need to adjust the soundbars volume to optimize the sound now that it is controlled through the TV.

Once youre in the menu, scroll and select the Samsung soundbar device connection. Garbage Disposal Reset Button Location And Resetting? Apple TV Volume control not working properly VIA eARC. In response to @Anthony. With an HDMI ARC connection, your soundbars source will automatically change to TV ARC, then you can use the TV remotes right direction on the direction pad to activate/deactivate Anynet+, which only works with an HDMI ARC connection. Additionally, there shouldnt be any obstructions in front of your soundbar that can interfere with your remotes signal.

Everything is working fine but volume down is not.

While these problems are easier to resolve than others, its not the automatic culprit when your Samsung soundbar remote stops working. 2. This turns off your TV speaker and enables HDMI ARC. And then choose Expert Settings before clicking on Wireless Speaker Management section.

Then you will need to get access to the Smart TV Apps function. Volume is not stuck on volume up at any level. Hello. We are able to up the volume, mute the sound, but cant lower the volume. I can confirm that tvOS 15.5 did not resolve this issue. You may think its a simple issue, but a non-responsive Samsung soundbar remote could stem from different reasons. tvOS 15, Apr 3, 2022 11:05 PM in response to @Anthony Apple TV 4K, When switching the audio output setting, youll select Audio System for all setups. We need to point IR to Soundbar to work. Can you turn on Samsung Soundbar without remote?

Hitachi is known for its low-priced smart TVs, which often come with Roku TV built-in.

When encountering issues with any electronic device, restoring factory or default settings [1] is always an option. To fix this issue perform a reset on the TV (Settings > Support > Self Diagnosis > Reset), followed by an initial setup (Settings > General > Initial Setup), then log back into your Samsung account on the TV. Window Air Conditioning Sizing Size AC Unit In BTUs. better and adding surround sound to a soundbar.

It should be under TV speaker, speaker list, or something similar. Through this, your soundbar will turn its power link option off. Start by turning the volume of the soundbar all the way down, using your soundbar remote. only. Ensure that its turned off before pulling the power cables out. May 13, 2022 12:25 PM in response to @Anthony

Where is the source button on Samsung soundbar remote? (more on directional cables in our guide). Select the button to enable HDMI ARC. You can connect your Samsung TV with your soundbar either through a digital optical connection or an HDMI ARC connection. The digital optical and HDMI ARC connections are made just like the instructions above. provided; every potential issue may involve several factors not detailed in the conversations Can I use my phone as a remote for my soundbar? - Cold, Colder, Coldest. I purchased a Polk sound bar which works with it, but I cannot get the satellite remote to control the volume of the soundbar. Address: 1828 Lightning Point Drive Memphis, TN 38110 | Phone Number: +1 (307) 746-1215 | Email:, The Product Analyst All rights reserved 2022, If you buy something through our posts, we may get a small commission. That unfortunately, did not work. Following the above will keep it so the TV has extra memory remaining. Then, set the Audio Mode to Auto (DTS) to connect to your soundbar automatically. So I use two remotes. Apple disclaims any and all liability for the acts, May 22, 2022 11:05 PM in response to Azanella LG Refrigerator Working But Freezer Not Freezing, Koblenz LCK60 Portable Washing Machine Instructions Guide, How To Re-key Your Locks SmartKey Security.

Then push up from the bottom of the woofer button (its sort of like a joystick, it can go up and down) each time you push up the number increases by 1. Hisense TVs can also control your soundbar through the HDMI ARC connection. If your TV and soundbar have both options, you may be wondering which one you should be using.

This article will show you how to fix your volume control not working on your Samsung TV. Plugging my ATV4K into the sound bar or the TV directly gives me the same result. In response to Azanella, May 22, 2022 11:05 PM in response to @Anthony Refunds, Point your remote at your Apple TV. The only feature Im interested in is controlling my sound bars volume via software rather than learning the remote and using IR. resetting the remote did not help unfortunately. Many soundbars and TVs have HDMI ARC available, and that is the best connection. Troubleshooting Guide, Samsung Dryer Error Codes Troubleshooting Error Definitions How To Fix. given that this post is from 12-23-2019, I don't think that tvOS 15.4 is to blame. 1-800-MY-APPLE, or, If your Apple TV remote isn't working - Apple Support, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sales and

These updated too me close to an hour (I had to reconfigure all my past settings on my tv). In response to @Anthony. Dont put it back until at least 10 minutes have passed. May 23, 2022 1:19 PM in response to bgmeek Most remote controls have an easy-access battery section at the back.

This affects only the network (non-streaming) signal, and Netflix, Amazon, and other streaming input volume still functions normally. Look at the viewfinder or LCD screen. How do I increase the volume on my sound bar? I have the same issue with a LG 77 CX OLED TV and Samsung QL-800 Soundbar. The Device Selection button will appear and search for your soundbar. How To Fix AC Remote Control That Does Not Work With Air Conditioner?

Apple TV Volume control not working properly VIA eARC. Click the checkboxes for ARC (HDMI) to give your Roku remote the ability to control your soundbar. control volume via receiver via IR or control volume TV via IR. You cant expect your Samsung soundbar remote to work if its not connected to your device. Reset the ATV, Soundbar and TV already but no luck. Find the Sound Output option and click on the Samsung soundbar device name on the available selection. Jun 1, 2022 8:34 AM in response to mikereed36 I just wanted to follow up on this forum with an update. In response to bgmeek. As an Amazon Associate we earn from qualifying purchases made on our website. The tv has sound but wont stay up.

One of the first things you have to check is if the Bluetooth connections on your remote and soundbar are turned on.

Sony 75 X9500H and a Samsung Q870A. Everything worked fine until a night or two ago. He now shares what he has learned through the years on the site, and has enlisted the help of tech-savvy colleagues in providing more insight about todays most sought-after gadgets. In addition, youll need to disable System audio by unchecking the box by this feature. (more on directional cables in our guide), iVANKY Optical Cable Digital Audio Cable for Home Theater (on Amazon).

Based on your TV manufacturer, find your listed brand and follow the instructions below. How To Remove The Screws On The Back Of A Microwave? How do I reset my Samsung Soundbar remote? But I have not found that to be quite true. Also, select Auto-detect in the S/PDIF and ARC settings.

Can you control volume of a soundbar with TV remote? You can stop this by pressing the Auto Power button on the controller. More Its not an intermittent issue, it just stopped working after a Apple TV software update. This will clear out the unused apps and free up needed memory for the TV to function faster and perform functions as designed. May 23, 2022 10:57 AM in response to bgmeek We and our partners share information on your use of this website to help improve your experience. I was happily using my 1st gen Apple TV 4K and only upgraded to the 2nd gen for eARC support. Get more information on the Nakamichi Help Desk. Jun 1, 2022 1:29 AM in response to baeda_ Tried with eARC, ARC, directly connected to the soundbar, connected via TV.

Turn on the soundbar by pressing the switch on button. Your email address will not be published.

I also attempted to update the firmware of the remote with no luck - connected to power over night and firmware stayed the same not sure if it is on the latest firmware or if the update is not pushing through. After that, you should be able to adjust your soundbars volume via the remote. How do I control the volume on my Samsung soundbar? Less, User profile for user: Anyone still got support on their ATV and can give Apple a support call about this issue? Long story short: I updated the firmware on my Samsung HW-Q800A Soundbar, installed two software updates (one was a major version update) in my LG CX TV and updated to tvOS 15.5.1.still no luck. To resolve this problem, the user must turn off the device, press the volume up button on the remote, and hold it for about six seconds. Power down the TV and then turn it on again (unplug the TV for 5 minutes to attempt a reset). I have the same setup and the same problem.

If the remote control sends a signal, you should see a light in the viewfinder or cellphone screen when you press buttons on the remote control. From this, are you confirming that volume up and down (and mute) are working correctly with the iOS remote? An HDMI ARC connection makes controlling your soundbar from your TV remote simple, and after your connection is made through the cable, you should immediately be able to hear your TVs sound coming through your soundbar. I am still convinced the issue lies with Apple. How To Fix Your Samsung TV When Volume Doesnt Work Or Gets Stuck.

Press and hold the woofer button for 2 seconds. How to control a soundbar with a TV remote: Click or tap here to jump straight to the instructions for each brand. Luckily, controlling your Soundbar from the iPhone is a piece of cake. Go to Settings > Sound > Advanced Settings > Digital Audio Out > Dolby Digital Plus, and then connect using an optical cable. Including power cycling everything. Press and hold one of the buttons on the remote control. The standard Apple TV remote and iPhone/Siri remotes behave the same way. The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random can volume up from there but volume down always gets stuck at that same level until mute or restart.I'm seeing it on a Sony TV also (xbr-x930e) and a Samsung HW-M550.. When using an optical cable, be sure to take off the small plastic caps on the ends and push each side into the TV and soundbar tightly, until you feel a click.

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